Optional coarse routing evaluation using compact merchant instructions and whitelisted state
- Providers
- OpenAI
- Review control
- Internal review and comparison only; semantic router remains authoritative, no execution or merchant billing authority
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The systems, providers, safeguards, limits, and human review points used in OmniAI's merchant workflows.
Notice version 2026-10-07
OmniAI uses generative AI to interpret requests and draft text, images, videos, plans, and structured previews. The Command Center header identifies OmniAI as an AI assistant from the start of the interaction and links to this notice. Generated media remains visibly labelled. Outputs can be inaccurate, biased, incomplete, or unsuitable and must be reviewed before use.
AI does not receive authority to publish supported Shopify changes by itself. Product, price, SEO, media, and app-owned theme-block changes use a scoped preview and explicit merchant confirmation. Supported changes retain action history and rollback controls. OmniAI does not make employment, credit, insurance, medical, law-enforcement, biometric, or other high-impact decisions about people.
Relevant merchant instructions and necessary product context may be sent to the provider selected for the feature. Shopify access tokens are excluded. OpenAI generation requests disable application-state storage where supported. Optional Decisions classification has no storage switch; OpenAI abuse-monitoring logs may be retained for up to 30 days, and prompt caching may temporarily retain application state under its data-control policy. OmniAI records provider, model, purpose, token or credit usage, notice version, and correlation identifiers without intentionally copying full prompts or generated output into AI-usage logs. Do not submit customer personal data or secrets.
Merchants can edit or reject generated content, cancel a preview, avoid publication, use supported rollback, export retained records, and contact the support or privacy addresses listed in the Privacy Policy. Provider contracts, deployment settings, and legal classification require review before public release; this notice is not a conformity assessment or legal certification.